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BPO Services and KPO Services
BPO is referred as "Business Process Outsourcing". The act of transferring some of an organization's repeated non-core and core business processes to an outside provider to achieve cost reductions while improving service quality is referred as Business Process Outsourcing (BPO). In BPO outsourcing, the outside provider not only takes on the responsibility to manage the function or business process, but also re-engineers the way the process has been traditionally done. Call centers, human resources, accounting, medical billing, web design, writing, translation and payroll outsourcing are the most common examples of BPO outsourcing services. The Business Process Outsourcing (BPO) provides innovative, effective, and high-quality services to customers all over the world. The Business process outsourcing, BPO outsourcing is becoming extremely demandable and promising in new generation. BPO outsourcing is emerging as a powerful and flexible approach that business kings can use to achieve a highest range of tactical and strategic aims. Effective BPO outsourcing encompasses much more than just changing who is responsible for performing the process.
Advantages of BPO:
An important aspect of business process outsourcing-BPO is its ability to free corporate executives from some of their daily process management responsibilities. By outsourcing their business operations to third party, companies have the following advantages:
Some of the advantages of the BPO outsourcing are listed as below:
- Cost reductions
- Obtain outside expertise
- Meet constantly changing customer demands
By outsourcing non-core business processes, companies can target on increasing their sales and business, develop new products, expand into global markets, enhance customer services & satisfactions and grow up the business in the global market. Official Gates concerns with BPO outsourcing, IT outsourcing and KPO outsourcing services.
KPO is referred as "Knowledge Processing Outsourcing". KPO is one step ahead of Business Processing Outsourcing (BPO). BPO industry turning into Knowledge Process Outsourcing. KPO Industry handling more high skilled work than BPO Industry. KPO helps companies to create huge business opportunities. KPO firms provide domain-based processes and business expertise, rather than just process expertise. Intellectual Property Research, Pharmaceuticals Services, Medical Content & Services and Writing Services are typical KPO Services. In today's generation KPO has lead in outsourcing business. KPO service providers also face various challenges. The Knowledge Process Outsourcing is becoming the high valuable interests of companies for their business strategies and protection. KPO services can reduce design times, manage hardware efficiently and provide research on markets thereby helping in informed-decision making. The areas of KPO services are as vast as the field of business and industry. KPO services involve processes that demand advanced information search, analytical, interpretation and technical skills. The KPO services fetch higher returns than the BPO deals offer. KPO services help improve the business market, access to special skills, absorb peak load and enhance organizational effectiveness.
The major benefits of the KPO outsourcing services are described below.
- Cost reductions.
- Standard operational efficiency.
- Expert man-power.
- Time Saving.
- Profit Increments.
- Large man-power without raising costs.